Privacy Policy

Privacy is important to us

Your Health from Home (“us”, “we”, “our”) care about protecting your privacy and acknowledge the importance of safeguarding your personal data. This Privacy Policy aims to be transparent on how and why your data is collected and processed by www.yourhealthfromhome.com and its company Sireso Limited , which is managed by Global E-commerce Solutions Korea Co. Ltd.

Read the following thoroughly. Your use of our website or services signifies that you accept our terms of collecting, processing, and storing your information. If you disagree, please leave our site.

What personal data do we collect and how?
Any personal information that we gather is willingly submitted by you when purchasing a product or service. Otherwise, we may obtain your data when you contact us via email or by submitting a contact us form.
Identifiable data that we collect includes but is not limited to, your full name, email and home address, mobile number, date of birth, gender, age, height, and weight.

How do we use your data?
We will use your information for the following reasons:

1. to help create your personalised meal planner
2. to send you confirmation of your purchase
3. to respond to any enquiries, requests or complaints sent by you
4. to improve our services and your experience
5. to monitor the use of our site and products
6. to detect any unlawful behaviour, such as fraud, money laundering or misappropriation of our services or products
7. or for any other purpose, which you will be notified about

Your data will be stored for as long as deemed fit for purpose, once no longer fit for purpose, your information will be erased.

Security
Data storing and processing is done through a secure and password-protected customer relationship management (CRM) system. Global E-commerce Solutions Korea Co. Ltd undertakes appropriate actions to store and ensure confidentiality safely, thus your data is only accessible to highly trained staff who need this information to carry out their work.

Our cookie policy
Cookie definition: A cookie is a compact text file which contains data that is stored on your device while using your website.

We use cookies to optimise your experience, as well as to differentiate your activity from other users visiting our site. Understanding your activity enables us to tailor your viewing to your interests.

Your lawful rights
TBC is mindful of your legal rights over the information we hold about you which is outlined below:

• Right to access - you have the right to request access to the information we have collected about you.
• Right to rectification - you have the right to correct any incorrect information we hold about you.
• Right to erasure – You have the right to request deletion of data we hold about you.
• Right to restrict processing – You hold the right to limit how we process your data.
• Right to data portability – You hold the right to request us to share the data we have about you with other organisations

Child protection
We would never collect and process child information knowingly. If you are under eighteen years of age and would like to use our site or purchase our products, you can only do this once your parent or guardian has granted you consent, only then can you purchase our products through your parent or guardians account.

Contact us
Please feel free to get in touch with us should you have any comments or concerns about our privacy policy by emailing us at [email protected]